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iDEAL

About iDEAL

General information about iDEAL

Like giropay in Germany, Dutch banks established the iDEAL money transfer standard. Approximately 50% of all e-commerce payments in the Netherlands are processed with iDEAL. Offering iDEAL is a vital success factor for e-commerce business wanting to sell in the Netherlands. The customer is using the familiar and trusted online banking of its own credit institution, just the same as with online banking.

With online banking, the data disclosed in the online transfer is encrypted with SSL (Secure Sockets Layer) to prevent manipulation.

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COO 6505 1000 5 6092877

Info

Bank transfers with iDEAL are a guarantee of success in the Netherlands: About 100.000 webshops and organizations offers iDEAL with approximately 50% of all e-commerce payments being processed with iDEAL. Monthly there are about 13 million transactions.

Type

Payments by Online Bank Transfer

Further information can be found on iDEAL-website in Dutch and English (www.ideal.nl).

Specific requirement iDEAL Mobile: Redirect to Issuer (no in-app browser)

The Merchant needs to provide the redirect to the Issuer from the browser window or Merchant app where the Consumer selected the Issuing bank. If it is not possible to keep the Consumer in the same browser window then this should be communicated to the Consumer (e.g. ‘You will now be redirected to the app or mobile website of your bank’).

In case of a payment initiated in the Merchant app, it is not allowed to present the Issuer approval screens in a webview component within the Merchant’s own app (in-app browser). The complete payment flow, up to the redirect back to the Merchant’s app, must take place in an app that is trusted by the Consumer, either the Consumer’s chosen browser or the Issuer’s mobile app. Thus, for execution the issuerAuthentionURL must be offered to the operating system at all times. During the payment flow it must not be possible for the Consumer to initiate another payment through the Merchant’s original app.

Relevant details about the redirect from the Merchant to the Issuer’s mobile channel:

  • The Issuer decides which Consumers to redirect to which channel. For example some Issuers may treat users of tablet devices the same as mobile users while others will treat them like PC users;

  • The Merchant should not intervene with the redirect. There is only one issuerAuthenticationURL for the Merchant to use in all transactions, not a separate URL for mobile iDEAL transactions. The issuerAuthenticationURL should be executed by the operating system at all times;

  • If the Issuing bank has integrated iDEAL mobile in its mobile banking app, the Consumer is offered the option, on a ‘landing page’, to open the app or pay via the (mobile) web page. On this ‘landing page’ the Consumer might be offered the option to download the latest version of the mobile banking app, if it is not yet installed on the Consumer’s device.

Process flow chart

iDEAL process flow

Paygate interface

Definitions
Data formats

Format

Description

a

alphabetical

as

alphabetical with special characters

n

numeric

an

alphanumeric

ans

alphanumeric with special characters

ns

numeric with special characters

bool

boolean expression (true or false)

3

fixed length with 3 digits/characters

..3

variable length with maximum 3 digits/characters

enum

enumeration of allowed values

dttm

ISODateTime (YYYY-MM-DDThh:mm:ss)

Abbreviations

Abbreviation

Description

Comment

CND

condition

M

mandatory

If a parameter is mandatory, then it must be present

O

optional

If a parameter is optional, then it can be present, but it is not required

C

conditional

If a parameter is conditional, then there is a conditional rule which specifies whether it is mandatory or optional

Notice: Please note that the names of parameters can be returned in upper or lower case.

Calling the iDEAL interface

To process a payment with online transfer with iDEAL, please use the following URL:

https://www.computop-paygate.com/ideal.aspx

Notice: For security reasons, Computop Paygate rejects all payment requests with formatting errors. Therefore, please use the correct data type for each parameter.

The following table describes the encrypted payment request parameters:

KeyRESTFormatCNDDescription

MerchantID

BasicAuth.Username

ans..30

M

MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too.

TransID

"transactionId": "..."

an..35

M

Merchants own transaction ID, which must be unique for each payment.

In the case of iDEAL integration via a Dutch house bank (direct integration) or EMS, this ID is transferred to the central iDEAL system as purchaseID.

In the case of direct integration via a Dutch house bank: Only the characters a-zA-Z0-9 are permitted, no special characters, format an..35.

For iDEAL via Rabobank: Only the characters a-zA-Z0-9, are allowed, no special characters, format an..35.

RefNr

"referenceNumber": "..."

ans..

O

Unique reference number which is transmitted to the downstream systems in the following cases.

For PPRO: Only the characters a-zA-Z0-9,-_ are permitted, format ans..40.

For EMS: The transfer of the RefNr value is limited to 15 characters.

If you as a merchant would like the RefNr to be transferred downstream in the case of integrations via Dutch house bank (direct integration), EMS or via Rabobank, please contact our Merchant Service (Computop Helpdesk) and we will activate the transfer for you.

Amount

"amount": { "value": ...}

n..10

M

Amount in the smallest currency unit (e.g. EUR Cent).

Currency

"amount": { "currency": "..."}

a3

M

Currency, three digits DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table

MAC

–––

an64

M

Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here:

OrderDesc

"order": {"description": "..."}

ans..768

O

Description of purchased goods, unit prices etc.

Please note: The following characters are not allowed: ä,ö,ü,ß

Please note: The first 27 characters appear on the customer-account statement. You can view the full data in Computop Analytics.

UserData

"metadata[userData]": "..."

ans..1024

O

If specified at request, Paygate forwards the parameter with the payment result to the shop.

URLSuccess

"urls": {"success": "..."}

ans..256

M

Complete URL which calls up Paygate if payment has been successful. The URL may be called up only via port 443. This URL may not contain parameters: In order to exchange values between Paygate and shop, please use the parameter UserData.

Common notes:

  • We recommend to use parameter "response=encrypt" to get an encrypted response by Paygate

  • However, fraudster may just copy the encrypted DATA-element which are sent to URLFailure and send the DATA to URLSuccess/URLNotify. Therefore ensure to check the "code"-value which indicates success/failure of the action. Only a result of "code=00000000" should be considered successful.

URLFailure

"urls": {"failure": "..."}

ans..256

M

Complete URL which calls up Paygate if payment has been unsuccessful. The URL may be called up only via port 443. This URL may not contain parameters: In order to exchange values between Paygate and shop, please use the parameter UserData.

Common notes:

  • We recommend to use parameter "response=encrypt" to get an encrypted response by Paygate

  • However, fraudster may just copy the encrypted DATA-element which are sent to URLFailure and send the DATA to URLSuccess/URLNotify. Therefore ensure to check the "code"-value which indicates success/failure of the action. Only a result of "code=00000000" should be considered successful.

Response

–––

a7

O

Status response sent by Paygate to URLSuccess and URLFailure, should be encrypted. For this purpose, transmit Response=encrypt parameter.

URLNotify

"urls": {"notify": "..."}

ans..256

M

Complete URL which Paygate calls up in order to notify the shop about the payment result. The URL may be called up only via port 443. It may not contain parameters: Use the UserDataparameter instead.

Common notes:

  • Before follow-up actions (capture / credit / reversal) are carried out on an existing transaction, the first Notify must have been answered by the shop.

  • Fraudster may just copy the encrypted DATA-element which are sent to URLFailure and send the DATA to URLSuccess/URLNotify. Therefore ensure to check the "code"-value which indicates success/failure of the action. Only a result of "code=00000000" should be considered successful.

ReqId

"requestId": "..."

ans..32

O

To avoid double payments or actions (e.g. by ETM), enter an alphanumeric value which identifies your transaction and may be assigned only once. If the transaction or action is submitted again with the same ReqID, Computop Paygate will not carry out the payment or new action, but will just return the status of the original transaction or action.

Please note that the Computop Paygate must have a finalized transaction status for the first initial action (authentication/authorisation). This does not apply to 3-D Secure authentications that are terminated by a timeout. The 3-D Secure Timeout status does not count as a completed status in which the ReqID functionality on Paygate does not take effect. Submissions with identical ReqID for an open status will be processed regularly.

Notice: Please note that a ReqID is only valid for 12 month, then it gets deleted at the Paygate.

BIC

"payment": {"ideal": { "account": { "code": "..." }}}

ans..11

O

Bank Identifier Code

For iDEAL via PPRO: In case this optional parameter is provided with any of the values below the redirection page to select the desired bank is bypassed.

Bank name

BIC

Rabobank

RABONL2U

ABN AMRO

ABNANL2A

Van Lanschot Baniers

FVLBNL22

Triodos Bank

TRIONL2U

ING Bank

INGBNL2A

SNS Bank

SNSBNL2A

ASN

ASNBNL21

RegioBank

RBRBNL21

Knab

KNABNL2H

Bunq

BUNQNL2A

Revolut

REVOLT21

Yoursafe bank

BITSNL2A

N26 bank

NTSBDEB1

Nationale Nederlanden bank

NNBANL2G

IssuerID

"payment": {"ideal": { "issuerId": "..." }}

ans..11

OC

Not with PPRO: BIC for the selected bank (see querying the stored iDEAL banks)

For Ideal 2.0 this is optional parameter, as the issuer selection will be moved to iDeal hub payment page.

Language

"language": "..."

a2

O

Only with PPRO: 2-letter language code (e.g.. de) that should be preferred when presenting payment pages to the consumer

Plain

"metadata[plain]": "..."

ans..50

O

A single value to be set by the merchant to return some information unencrypted in response/notify, e.g. the MID.

"Plain"-parameter is part of encrypted "Data" in Computop Paygate and therefore protected against manipulation.

Custom

"metadata": "..."

ans..1024Format

O

"Custom"-parameter is added to the request data before encryption and is part of encrypted "Data" in Computop Paygate request. By this they are protected against manipulation by a consumer.

The Custom-value is added to the Computop Paygate response in plain text and the "|" is replaced by a "&". By this you can put a single value into Custom-parameter and get multiple key-value-pairs back in response for your own purpose.

Please find a sample here: Custom

Parameters for online transfers with iDEAL

In case of using REST API

In case of using REST API you will always receive a link where the merchant has to redirect the consumer to complete the payment.

REST

Format

CND

Description

"paymentId": "..."

an32

M

May be "00000000000000000000000000000000" if not yet set by Computop Paygate

"_Links.self.type": "..."

an..20

M

"application/json"

"_Links.redirect.href": "..."

an..1024

M

Merchant needs to redirect consumer to this URL to complete payment

"_Links.redirect.type": "..."

an..20

M

"text/html"

Merchant can use inquire.aspx

In case of using Key-Value-Pair API

The following table gives the result parameters which Computop Paygate transmits to URLSuccess or URLFailure and URLNotify. If you have specified the Response=encrypt parameter, the following parameters are sent Blowfish encrypted to your system:

pls. be prepared to receive additional parameters at any time and do not check the order of parameters

the key (e.g. MerchantId, RefNr) should not be checked case-sentive

KeyFormatCNDDescription

mid

ans..30

M

MerchantID, assigned by Computop

PayID

an32

M

ID assigned by Paygate for the payment, e.g. for referencing in batch files as well as for capture or credit request.

XID

an32

M

ID for all single transactions (authorisation, capture, credit note) for one payment assigned by Paygate

TransID

an..35

M

Merchants own transaction ID, which must be unique for each payment.

In the case of iDEAL integration via a Dutch house bank (direct integration) or EMS, this ID is transferred to the central iDEAL system as purchaseID.

In the case of direct integration via a Dutch house bank: Only the characters a-zA-Z0-9 are permitted, no special characters, format an..35.

For iDEAL via Rabobank: Only the characters a-zA-Z0-9, are allowed, no special characters, format an..35

Status

a..50

M

OK (URLSuccess) or FAILED (URLFailure).

Please note that in the case of an iDEAL payment with an NL house bank (direct integration) as well as via EMS, there may be an initial open status.

If, in the case of an iDEAL payment, we receive feedback from the customer/browser from the downstream systems, we also expect the payment status directly.

If this is not received within 15 seconds, the customer/browser is forwarded to the “URLSuccess” with an open status. Paygate then waits for the final status from iDEAL and, once received, this is transmitted to the store system via a separate “URLNotify” call.

Open status message on the “URLSuccess”:

Code=01150705&Status=OPEN&Description=not yet known

Description

ans..1024

M

Further details in the event that payment is rejected. Please do not use the Description but the Code parameter for the transaction status analysis!

Code

an8

M

Error code according to Paygate Response Codes (A4 Error codes)

RefNr

ans..

OC

Unique reference number which is transmitted to the downstream systems in the following cases.

For PPRO: Only the characters a-zA-Z0-9,-_ are permitted, format ans..40.

For EMS: The transfer of the RefNr value is limited to 15 characters.

If you as a merchant would like the RefNr to be transferred downstream in the case of integrations via Dutch house bank (direct integration), EMS or via Rabobank, please contact our Merchant Service (Computop Helpdesk) and we will activate the transfer for you.

UserData

ans..1024

O

If specified at request, Paygate forwards the parameter with the payment result to the shop.

MAC

an64

M

Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here:

AccBank

ans..20

MC

Identification of the financial institution of the account holder (with PPRO only if Status=OK)

Please note as part of iDeal 2.0, the AccBank will be sent with BIC value. Bank name will not be sent.

AccOwner

a3..50

MC

Name of the account holder (with PPRO only if Status=OK)

IBAN

ans..34

MC

IBAN of the account holder (with PPRO only if Status=OK)

BIC

ans..11

MC

BIC of the account holder (with PPRO only if Status=OK)

PaymentPurpose

ans..26

C

Only with PPRO: Purpose of payment

PaymentGuarantee

a..12

C

Only with PPRO: NONE= no payment guarantee,

VALIDATED= customer account valid, but no payment guarantee, FULL= payment guarantee

Notice: This parameter is only returned if the Status=OK.

ErrorText

ans..128

C

Only with PPRO: Detailed PPRO error message.

Notice: Is returned only if Status=FAILED. Use is possible only in agreement with Computop Helpdesk.

TransactionID

an..20

O

Only with PPRO: Unique transaction number from PPRO

Plain

ans..50

O

A single value to be set by the merchant to return some information unencrypted in response/notify, e.g. the MID.

"Plain"-parameter is part of encrypted "Data" in Computop Paygate and therefore protected against manipulation.

Custom

ans..1024

O

"Custom"-parameter is added to the request data before encryption and is part of encrypted "Data" in Computop Paygate request. By this they are protected against manipulation by a consumer.

The Custom-value is added to the Computop Paygate response in plain text and the "|" is replaced by a "&". By this you can put a single value into Custom-parameter and get multiple key-value-pairs back in response for your own purpose.

Please find a sample here: Custom

Return parameters for URLSuccess, URLFailure and URLNotify with iDEAL

Notice: Please note that for IDEAL transactions which are processed via PPRO, in rare cases there may be delayed notifications up to 5 days after the payment has been completed. This changes the payment status. Therefore we ask you to take this into account so that your store is able to process such notifications.

Querying the stored iDEAL banks (will be decommissioned by January 2025)

Decomissioning of stored iDEAL banks query

As part of migration to iDEAL 2.0 currence has mandated to move selection of iDeal issuers from Merchant page to iDeal payment page. From Jan 2025 querying stored iDeal bank will not be possible. If you are showing selection of iDeal issuer on your checkout, then it need to be removed and iDeal should be shown as just normal payment method. The user will be able to select respective banks on the new iDeal payment page after redirection to Computop.

COO 6505 1000 17 1540547

Paygate offers merchants the possibility to query which banks are stored for the merchant before the actual payment process. Since the configured bank list rarely changes, this does not need to be queried for each bank transfer. For this verification please use the following URL:

https://www.computop-paygate.com/idealIssuerList.aspx

The following table describes the encrypted payment request parameters: Please note that the Merchant-ID plus Len and Data must be transferred every time as with all Paygate requests:

KeyFormatCNDDescription

MerchantID

ans..30

M

MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too.

Parameters for requesting the stored iDEAL banks

Please transfer the MerchantID both in the unencrypted as well as the encrypted string.

The following table describes the result parameters, which Computop Paygate sends in response:

KeyFormatCNDDescription

MerchantID

ans..30

M

MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too.

IdealIssuerList

ans..

M

The IdealIssuerList contains all banks stored for the merchant at the time of the query in the format IssuerID,Name,Country|…

IssuerID = BIC of the bank

Name = name of the bank

Country = Name of the country for the bank (max. 128 characters)

Result parameters for requesting the stored iDEAL banks

Credit with reference

Credits (refunds) are possible via a Server-to-Server connection. Computop Paygate permits only credits for iDEAL that reference on a captured transaction previously made via Computop Paygate. The amount of the Credit is limited to the amount of the previous capture.

Please note that in case of EMS only one refund request can be processed. Submitting multiple refunds is not allowed.

To carry out a credit for iDEAL, please use the following URL:

https://www.computop-paygate.com/credit.aspx

Notice: Please note that credits (refunds) for iDEAL can be processed only when using the processing partners EMS, PPRO, Rabobank Omnikassa and additionally with EVO Payments Debtor Management. With a direct connection to the respective Dutch bank there are no credits possible via Computop Paygate.

Notice: For security reasons, Computop Paygate rejects all payment requests with formatting errors. Therefore, please use the correct data type for each parameter.

The following table describes the encrypted payment request parameters:

KeyRESTFormatCNDDescription

MerchantID

BasicAuth.Username

ans..30

M

MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too.

PayID

"paymentId": "..."

an32

M

ID assigned by Paygate for the payment to be credited

TransID

"transactionId": "..."

an..35

M

TransactionID provided by you which should be unique for each payment.

MAC

–––

an64

M

Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here:

Amount

"amount": { "value": ...}

n..10

M

Amount in the smallest currency unit (e.g. EUR Cent).

Currency

"amount": { "currency": "..."}

a3

M

Currency, three digits DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table

OrderDesc

"order": {"description": "..."}

ans..768

OC

Description of refunded goods, unit prices, merchant’s comment etc.

ReqId

"requestId": "..."

ans..32

O

To avoid double payments or actions (e.g. by ETM), enter an alphanumeric value which identifies your transaction and may be assigned only once. If the transaction or action is submitted again with the same ReqID, Computop Paygate will not carry out the payment or new action, but will just return the status of the original transaction or action.

Please note that the Computop Paygate must have a finalized transaction status for the first initial action (authentication/authorisation). This does not apply to 3-D Secure authentications that are terminated by a timeout. The 3-D Secure Timeout status does not count as a completed status in which the ReqID functionality on Paygate does not take effect. Submissions with identical ReqID for an open status will be processed regularly.

Notice: Please note that a ReqID is only valid for 12 month, then it gets deleted at the Paygate.

Parameters for credits of iDEAL payments

The following table describes the result parameters with which the Computop Paygate responds to your system

pls. be prepared to receive additional parameters at any time and do not check the order of parameters

the key (e.g. MerchantId, RefNr) should not be checked case-sentive

KeyRESTFormatCNDDescription

mid

"merchantId": "..."

ans..30

M

MerchantID, assigned by Computop

PayID

"paymentId": "..."

an32

M

ID assigned by Paygate for the payment, e.g. for referencing in batch files as well as for capture or credit request.

XID

"xId": "..."

an32

M

ID for all single transactions (authorisation, capture, credit note) for one payment assigned by Paygate

TransID

"transactionId": "..."

an..35

M

TransactionID provided by you which should be unique for each payment.

Status

"status": "OK"

"status": "FAILED"

a..50

M

OK (URLSuccess) or FAILED (URLFailure)

Description

"description": "..."

ans..1024

M

Further details in the event that payment is rejected. Please do not use the Description but the Code parameter for the transaction status analysis!

Code

"code": ...

an8

M

Error code according to Paygate Response Codes (A4 Error codes)

Result parameters for credits of iDEAL payments

Batch processing via the interface

Basic information about using Batch files and about their structure can be found in the Batch Manager manual. Within batch processing not alle functions are available which are usually available for the online interface.

This section describes the parameters which must be transferred within the data set (Record) for executing a iDEAL credit and which information can be found within the response file about the payment status.

Notice: Please note that Batch processing for iDEAL is possible only via EMS, EVO and PPRO connection.

Following table gives an overview of all batch versions that are possible for a specific action an their specialities:

Action

Version

Description

Credit

1.0 / 2.0

Standard version without return of parameter Code

1.x / 2.x

with RefNr (valid for all versions other than 1.0)

Description of the possible batch versions

The structure for an iDEAL payment within a Batch file to be submitted is the following:

1
HEAD,<MerchantID>,<Date>,<Version>
2
IDEAL,Credit,<Amount>,<Currency>,<TransID>(<RefNr>),<PayID>
3
FOOT,<CountRecords>,<SumAmount>

Example for Master MID function:

1
HEAD,[Master]MerchantID,Date,2.x
2
Type,Action,[Slave]MID,Amount,Currency,TransID,Data (depends on Action)
3
FOOT,CountRecords,SumAmount

The following table describes the individual fields and values used within the data set (record) in the batch file:

KeyFormatCNDDescription

Type

a..11

M

HEAD for Header, FOOT for Footer, IDEAL for iDEAL

Action

a..20

M

The parameter Action defines the type of transaction: Credit

Amount

n..10

M

Amount in the smallest currency unit (e.g. EUR Cent)

Currency

a3

M

Currency, three digits DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table

TransID

an..35

M

Merchants own transaction ID, which must be unique for each payment.

In the case of iDEAL integration via a Dutch house bank (direct integration) or EMS, this ID is transferred to the central iDEAL system as purchaseID.

In the case of direct integration via a Dutch house bank: Only the characters a-zA-Z0-9 are permitted, no special characters, format an..35.

For iDEAL via Rabobank: Only the characters a-zA-Z0-9, are allowed, no special characters, format an..35

RefNr

ans..

OC

Unique reference number which is transmitted to the downstream systems in the following cases.

For PPRO: Only the characters a-zA-Z0-9,-_ are permitted, format ans..40.

For EMS: The transfer of the RefNr value is limited to 15 characters.

If you as a merchant would like the RefNr to be transferred downstream in the case of integrations via Dutch house bank (direct integration), EMS or via Rabobank, please contact our Merchant Service (Computop Helpdesk) and we will activate the transfer for you.

PayID

an32

M

ID assigned by Paygate for this transaction

Description of fields within the record for Batch files

The record area within the response file for Batch transactions looks the following way:

1
HEAD,<MerchantID>,<Date>,<Version>
2
IDEAL,Credit,<Amount>,<Currency>,<TransID>(<RefNr>),<PayID>,<Status>,<Code>
3
FOOT,<CountRecords>,<SumAmount>

The following table describes the response parameters which the Batch Manager saves in the Record area for each transaction (standard parameters not explained here, such as <TransID> or <RefNR> and request parameters are returned unchanged and correspond to the call as specified before):

KeyFormatCNDDescription

Action

a..20

M

The parameter Action defines the type of transaction: Credit

PayID

an32

M

ID assigned by Paygate for this transaction

Status

a..50

M

OK (URLSuccess) or FAILED (URLFailure)

Code

an8

M

Error code according to Paygate Response Codes (A4 Error codes)

Description of result parameters within the record for Batch files

Paygate

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